What a patient advocate do ?

Patient advocate encompasses the practice of supporting and representing the interests and needs of patients through a variety of methods, including providing information, education, and support. The primary goal is to empower patients and their caregivers to actively participate in decision-making processes regarding their care, and to help them navigate the complex healthcare system in order to access the appropriate services and resources. This may involve advocating to improve communication between healthcare providers and patients, ensuring that patients are fully informed about their treatment options, and promoting patients' rights to receive high-quality and compassionate care.











Why is important to have a patient advocate by your side?


Patient advocates are instrumental in providing comprehensive support to individuals. Their vital roles include offering various forms of support, such as financial, legal, emotional, and social assistance, along with helping patients connect with support groups. These advocates also play a crucial part in educating patients about their conditions and treatment options, ensuring they have the knowledge to make informed decisions. Moreover, they act as staunch defenders of patients' rights, protecting them from errors, incompetence, and misconduct, thereby promoting patient well-being. Additionally, patient advocates contribute to healthcare decision-making, Their skills also extend to resolving conflicts between patients and their insurance companies or healthcare providers.





Service offered at Lkhopeagency:


      

  • Health care Support: providing financial, legal, emotional, and social assistance, including aiding patients in locating support groups and Medical emergency preparedness.


  • Health care navigation:  We provide assistance with healthcare decisions. This may involve helping with decision-making, scheduling medical appointments, seeking second opinions.
  • Medical appointment accompaniment: We provide accompaniment for medical visit if needed
  • Insurance claims assistance: We negotiate medical expenses, we offer resolving conflicts and mediating disputes between patients and their insurance companies.
  •  Chronic disease management: We provide comprehensive education to help the patient understand the nature of their chronic disease, its potential impact on their daily life, and how to effectively manage their medication regimen. This educational approach aims to empower the patient with the knowledge and skills necessary to take an active role in their treatment and overall well-being.



Additional services

  • Notary services
  • Translation
  • Wellness coaching/Doterra essentials oils. Visit our website: https://www.doterra.com/US/en/site/lkhopeagency

Patient advocate  Responsability

-Empowering patients with comprehensive knowledge of their "legal rights."

-Assisting patients in understanding their insurance claims and establishing payment plans when needed

-Ensure that all patient and family complaints are promptly documented and resolved to ensure the highest level of care and satisfaction.

-Effectively communicating lab test results, diagnoses, and available treatments to the patient and their loved ones."

 -Thoroughly reviewing the paperwork is essential to guarantee accuracy and completeness.

-Delivering all the necessary information to patients so they can confidently make informed decisions about their healthcare.





Our Mission: "Give patient a voice!"




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